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MEOW

Privacy Policy

Last updated: 01/09/2026

1. INTRODUCTION

This Privacy Policy explains how Feature Buy LTD, a limited liability company registered in Belize with registration number 000040577, with legal address at 123 Barrack Road, Belize City, Belize District of Belize (“MEOW”, “we”, “us” or “our”) collects, uses, discloses, and protects information when you access or use our website, and related services (the “Service”). The Service is available globally, and users may access the Service from various jurisdictions, subject to applicable laws and our Terms of Service.

This Privacy Policy describes our practices regarding the personal information we collect through the Service, how we use and safeguard that information, and the choices available to you. It applies to all users of the Service and to all personal information collected through the Service, regardless of where users are located.

We periodically review our Privacy Policy and reserve the right, at our discretion, to modify it at any time without notice, except by posting the modified Privacy Policy on our website or apps. Changes to our Privacy Policy will be effective immediately once posted on our website or apps. Your continued use of our services after the updated version is posted will be deemed acceptance of the changes.

It is your responsibility to ensure you are always updated on the current Privacy Policy. We encourage you to check this page periodically for any policy changes.

2. INFORMATION WE COLLECT

We collect a variety of personal information in the course of our business. The types of personal information we may collect and retain include, but are not limited to:

• Information you provide directly. We collect personal information directly from you when you choose to provide it through the Service or through your interactions with us outside the Service. This may include full name, date of birth, residential and postal address, gender, email address, telephone numbers, profession, occupation, job title, profile name, avatar, copies of identification documents such as driver's license, passport, birth certificate, and/or utility bills, crypto currency wallet addresses, recordings of any correspondences, and any information submitted in connection with surveys, promotions, competitions, or other events.

• Information collected automatically. When you access or use our website or services, we may automatically collect information such as your account and gameplay data, device and browser identifiers, device characteristics, IP address and approximate location, usage and interaction data, cookies and similar tracking technologies, and diagnostics and performance data. This may include information about your game progress and interactions, device type and operating system, browser and language settings, access times, pages viewed, session information, and crash or error reports.

• Financial and transaction information. We may collect limited financial and transaction-related information, such as payment method, purchase details, payment status, and transaction identifiers. Third-party payment providers process your payment information on our behalf. We do not receive or store your full payment card number or complete payment credentials, but may receive transaction information necessary to verify and fulfill your purchase.

• Information from third-parties. We may receive information about you from third parties, such as social networking sites, analytics and advertising providers, app stores, payment processors, and other service providers. This information may include account and profile information, advertising and analytics data, device and usage information, purchase and transaction information, support communications, fraud-prevention information, and publicly available information or feedback. Third parties may collect and process information independently in accordance with their own privacy policies, which we encourage you to review.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to provide, operate, maintain, personalise and improve the Service, as well as for security, marketing and legal compliance. Depending on the purpose for which we process your personal information, we rely on one or more legal bases, including the performance of a contract, compliance with legal obligations, our legitimate interests, and your consent where required by applicable law. Specifically, we may use your information to:

• Provide and manage our Service. Create and manage your account, provide requested products and services, process purchases and payments, enable features, and provide customer support.

• Personalize and improve your experience. Understand how you use our website and services, personalize content and recommendations, develop new features, and improve the functionality and performance of our Service.

• Communicate with you. Respond to your inquiries, provide customer support, send service and security notices, provide information about your account or purchases, and, where permitted by law, send marketing communications and promotional offers.

• Analytics and research. Analyze usage, trends, preferences, and other information to understand how our services are used, measure performance, conduct research, and develop and improve our products and services. We may also use aggregated or de-identified information for these purposes.

• Advertising and analytics. Deliver, personalize, and measure advertising and promotional content, including personalized advertising where permitted by law. Where required by applicable law, we will obtain your consent before using your information for certain marketing or personalized advertising activities.

• Security and fraud prevention. Detect, investigate, and prevent fraud, abuse, unauthorized access, cheating, and other harmful or unlawful activity, and protect the security and integrity of our Service.

• Legal and business purposes. Comply with applicable laws and legal processes, enforce our terms and policies, resolve disputes, protect our rights and interests and those of our users, and carry out other legitimate business purposes.

4. HOW WE DISCLOSE YOUR INFORMATION

We may share your information when necessary to provide our services, complete transactions, operate our business, or as otherwise described in this Privacy Policy. We may also disclose de-identified or aggregated information that cannot reasonably be used to identify you, as permitted by applicable law. Your information may be shared with:

• Service providers. We may share information with third-party service providers that support our business and services, including providers of hosting, analytics, customer support, communications, security, fraud prevention, marketing, and advertising services.

• Payment providers. We may share information necessary to process purchases, payments, refunds, and related transactions, as well as to prevent fraud and comply with applicable laws.

• Social and public features. If you connect your account to a social network or use social, multiplayer, or similar features, certain information such as your username, profile image, game level, gameplay activity, or other content you choose to share may be visible to other users or shared with the relevant third-party platform.

• Advertising and analytics partners. We may allow advertising and analytics partners to collect or receive information such as device identifiers, cookies, IP address, usage data, and approximate location to provide, measure, and improve advertising and analytics, including personalized advertising where permitted by law.

• Affiliates and business partners. We may share information with our affiliates and, where applicable, business partners to operate our services or provide products, services, or promotions. Affiliates include our parent company, subsidiaries, joint venture partners, and other companies that we control or that are under common control with us.

• Business transfers. If we are involved in a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or similar transaction, your information may be transferred as part of that transaction.

• Legal and regulatory requirements. We may disclose information when required or permitted by applicable law, legal process, court order, governmental request, or when necessary to comply with our legal obligations.

• Security. We may disclose information when reasonably necessary to detect or prevent fraud, abuse, security threats, illegal activity, or violations of our terms and policies, or to protect the rights, safety, and property of our company, users, or others.

5. TRACKING TECHNOLOGIES

We may use cookies, web beacons, tracking pixels, software development kits, mobile identifiers and similar technologies (“Tracking Technologies”) on the Website and, where applicable, our mobile applications. Cookies are small data files stored on your device through your browser and may be used to remember your preferences, maintain your session, support account functionality and understand how you use the Service.

We use Tracking Technologies for purposes including ensuring the proper functioning and security of the Service, remembering preferences, analysing and measuring the use and performance of the Service, improving our services, and detecting and preventing fraud and abuse. Where permitted by applicable law, we may also use Tracking Technologies for advertising, remarketing and measuring the effectiveness of our marketing activities.

Some Tracking Technologies are necessary for the operation of the Service and cannot be disabled. Where required by applicable law, we will obtain your consent before using non-essential Tracking Technologies.

You may manage or withdraw your consent through our cookie consent mechanism and may also control or disable certain cookies through your browser or device settings. You may also be able to reset or limit your device's advertising identifier. Please note that disabling or blocking certain Tracking Technologies may affect the functionality or availability of some features of the Service.

6. THIRD-PARTY ADVERTISING AND ANALYTICS

We may use third-party providers to support analytics, advertising and related services. These providers may process information about your device, usage of the Service and interactions with advertisements for purposes such as analytics, advertising personalisation, frequency capping, attribution and measurement. The processing of personal data by such providers is subject to applicable data protection laws and, where applicable, their respective privacy policies.

Where applicable, you may manage certain interest-based or targeted advertising preferences through your device or browser settings or by resetting or limiting your device's advertising identifier. Certain advertising providers may also offer additional opt-out mechanisms through their websites or privacy tools.

7. THIRD-PARTY WEBSITES

The Service may contain links to third-party websites, applications, services or other resources, including advertisements and external services, that are not operated or controlled by us. If you follow such a link or otherwise access a third-party service, any information you provide to that third party will be subject to its own privacy policy and terms, and not this Privacy Policy.

We are not responsible for the privacy, security or content of third-party websites, applications or services. We encourage you to review the applicable privacy policies and terms of any third party before providing them with your personal data or otherwise using their services.

8. SECURITY OF PERSONAL INFORMATION

We implement reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, encryption, secure storage and systems, monitoring and internal policies and procedures relating to information security and data handling.

While we take reasonable measures to protect personal information, no method of transmission, storage or security measure can be guaranteed to be completely secure. Accordingly, we cannot warrant or guarantee the absolute security of your personal information.

You are responsible for maintaining the confidentiality of your account credentials and should take reasonable steps to prevent unauthorised access to your account. This includes using a strong and unique password, keeping your login credentials confidential, protecting access to your device, and not sharing your password or using the same password across different websites or accounts.

9. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing and operating the Service, completing transactions, complying with legal and regulatory obligations, resolving disputes, enforcing our agreements, preventing fraud, and protecting our legal rights.

Retention periods vary depending on the type and nature of the personal information, the purposes for which it is processed, and applicable legal, regulatory, contractual or operational requirements. We may therefore retain different categories of personal information for different periods.

We generally retain personal information for as long as your account remains active or as otherwise necessary to provide the Service. When personal information is no longer required, we will securely delete or anonymise it using appropriate technical and organisational measures.

If you request deletion of your personal information, we will process your request in accordance with applicable law. We may retain certain information where necessary to comply with legal or regulatory obligations, maintain financial and accounting records, prevent or investigate fraud or other unlawful activity, ensure the security of the Service, enforce our agreements, or establish, exercise or defend legal claims. Certain information may also need to be retained for extended periods in connection with regulatory requirements, ongoing investigations or legal proceedings.

10. INTERNATIONAL TRANSFERS

We may transfer, store or process your personal information in countries other than the country in which you are located where necessary for the purposes described in this Privacy Policy.

Such transfers may occur where you request or initiate a service that requires an international transfer, where we outsource a business activity or function to a service provider located in another country, or where the transfer is required or permitted by applicable law. Your personal information may be transferred to or accessed by entities located outside your country of residence, including our affiliates and group companies, external service providers and other third parties involved in providing and supporting the Service.

Data protection laws vary between countries, and some countries may not provide the same level of protection as the country in which you are located. Where required by applicable law, we implement appropriate safeguards to protect your personal information when it is transferred internationally, including applicable adequacy decisions, contractual safeguards or other legally recognised transfer mechanisms.

11. YOUR RIGHTS

Depending on your location and the data protection laws applicable to you, you may have the following rights in relation to your personal information:

• Access: request access to the personal information we hold about you.

• Rectification: request correction of inaccurate or incomplete personal information.

• Erasure: request deletion of your personal information, where applicable.

• Objection: object to certain processing of your personal information, including processing for direct marketing purposes.

• Data portability: request a copy of certain personal information in a structured, commonly used and machine-readable format, where applicable.

• Withdrawal of consent: withdraw your consent where we process your personal information based on your consent.

You may exercise these rights by contacting us using the details provided in this Privacy Policy. We may need to verify your identity before processing your request. Your rights are subject to applicable legal limitations and exceptions, and in certain circumstances we may be required or permitted to retain or continue processing your personal information.

12. CONTACT US

If you have any questions regarding our use of your personal data, or you would like to exercise any of your rights, please contact us at [email protected]. We review and respond to all communications as soon as reasonably practicable.

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meowcasino.com is a brand and operated by Feature Buy LTD., Registration No. 000040577, Address: 123 Barrack Road, Belize City, Belize. meowcasino.com is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202410039-FI2. Feature buy LTD. is owned and managed by HOUSEEDGE VENTURES LIMITED, Registration No. HE459567, a company registered in the Republic of Cyprus. meowcasino.com has passed all regulatory compliance and is legally authorised to conduct gaming operations for any and all games of chance and wagering.
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